Privacy Policy - Rentopus Back Office Software

1. Introduction

This Privacy Policy explains how Rentopus ERP ("we," "our," or "us") collects, uses, processes, and protects information when you use our back office Enterprise Resource Planning (ERP) software ("Service").

2. Information We Collect

2.1 Business Data

• Financial Records: Accounting data, invoices, payments, budget information
• Inventory Data: Product information, stock levels, supplier details
• Customer Information: Client records, contact details, transaction history
• Employee Data: Staff records, payroll information, performance metrics
• Operational Data: Business processes, workflow information, reporting data

2.2 User Account Information

• Login credentials and authentication data
• User roles and permission settings
• Activity logs and system usage patterns
• IP addresses and device information
• Session data and timestamps

2.3 Technical Information

• System performance metrics
• Error logs and diagnostic data
• Integration data with third-party services
• Backup and recovery information

3. How We Use Your Information

• ERP Operations, Data Analytics, System Maintenance, User Support
• Security: Authentication, fraud prevention, compliance, recovery
• Improvement: Feature development, UX, performance, QA testing

4. Data Sharing and Disclosure

• We do not sell or rent your data
• Limited sharing with service providers, legal authorities, or in emergencies

5. Data Security

• Encryption: TLS 1.3 and AES-256
• Access controls, network security, audits, training
• Secure data centers and backups

6. Data Retention

• Business data retained while account is active
• User logs: 12 months; System logs: 90 days
• Deleted data purged in 30 days

7. Your Rights and Controls

• Access, export, correct, delete data
• Manage consent and notifications

8. International Data Transfers

• SCCs, regional data localization, and compliance

9. Changes to This Policy

• Notice of updates and policy change notifications